TERMS & CONDITIONS

1. INTRODUCTION

these terms and conditions (“terms”) apply to all customers of bobbys coffee stores, operated by bobbys hospitality (“we”, “us”, “our”). by purchasing our products, visiting our stores, or using our website, you agree to be bound by these terms.

2. PRODUCTS AND PRICES

all products are subject to availability. prices are listed in australian dollars and include gst unless stated otherwise. we reserve the right to modify or discontinue any product at any time without prior notice.

3. ORDERS AND PAYMENTS

payment must be made at the time of purchase using accepted payment methods. we aim to process orders promptly, but cannot guarantee delivery times. risk in products passes to you upon collection or delivery.

4. RETURNS AND REFUNDS

returns and refunds are handled in accordance with our returns policy and australian consumer law. please refer to our returns policy for details.

5. INTELLECTUAL PROPERTY

all branding, logos, text, images, and content associated with bobbys hospitality are our intellectual property and may not be used or reproduced without prior written consent.

6. LIABILITY

to the fullest extent permitted by law, bobbys hospitality is not liable for any indirect, incidental, or consequential loss arising from the use of our products or services, except where liability cannot be excluded under australian consumer law.

7. CONTACT

for questions regarding these terms, please contact hello@bobbyscoffeestore.com.

PRIVACY POLICY (BRIEF)

bobbys hospitality respects your privacy and is committed to protecting your personal information. by using our services, you agree to the collection, storage, and use of your information in accordance with this policy.

1. INFORMATION WE COLLECT

we may collect information such as your name, email, phone number, and order details when you purchase products, sign up for newsletters, or contact us.

2. HOW WE USE YOUR INFORMATION

your information is used to:

  • process orders and payments

  • communicate about your orders and promotions (if you opt-in)

  • improve our products and services

3. SHARING YOUR INFORMATION

we do not sell or trade your personal information. we may share your data with service providers who assist us in delivering our services (e.g., delivery partners), but only to the extent necessary.

4. SECURITY

we take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorized access.

5. ACCESS AND CORRECTION

you may request access to the personal information we hold about you and request corrections where necessary. contact us at hello@bobbyscoffeestore.com.

6. CHANGES TO THIS POLICY

we may update this privacy policy from time to time. the latest version will always be available on our website.